Caliper Employment Opportunities

Software Developer  |  Analyst  |  Technical Support Specialist  |  Sales Representative  |  Staff Accountant

We’re looking for the most talented people to join us at our Boston area headquarters. Interested in joining the Maptitude team? We're hiring and looking for staff with skills and experience in one or more of the following roles: Software (GIS) Support, Software (GIS) Sales/Marketing, Technical Documentation Writer (GIS Software), Demographer/Statistician, Database Developer.

Software Developer

Caliper has exciting opportunities for software developers at all levels. Make the world a better place by joining our team! Caliper’s software products help answer tough question such as how to reduce traffic congestion and vehicle emissions, improve access to public transit, analyze public health issues, develop evacuation routes, examine crime levels, and much, much more.

Every Caliper employee plays a major role in making our company a success. No one here is a small cog in a big machine! As a developer of cutting edge software applications for mapping, transportation, and logistics, you would see your work have an immediate impact on our products.

Mastery of C++, or at least one other object-oriented programming language, demonstrated experience in software development, and a BS or MS degree in computer science or a related field are minimum requirements. Technical knowledge and interest in 3-D graphics, user interface design, computational geometry, gaming engines, parallel processing, very large databases, and performance optimization would be pluses as would be direct experience with commercial desktop, web, and mobile application development.

Caliper’s software applications are being used by more than 100,000 users around the globe. Founded in 1983, Caliper is recognized worldwide as a leader and innovator in the development of transportation analysis and GIS software.

Caliper Corporation
Now is the time to join Caliper in building a better tomorrow. If you thrive on being challenged and using your expertise to imagine, innovate and explore, then Caliper Corporation in Newton, MA, is the place for you! Here, the best and brightest experts in transportation planning, traffic simulation, and GIS/mapping create cutting-edge software to solve some of the world’s toughest problems. Realize your potential today. Join us and you’ll find endless learning opportunities, a culture committed to driving innovation, and a friendly and respectful work environment.

Caliper is a privately held corporation and is a leading developer of mapping, redistricting, transportation, traffic simulation, and GIS software. Caliper Corporation develops state-of-the-art Geographic Information Systems (GIS), transportation and traffic simulation software. With a focus on usability, Maptitude is designed to be a cost-effective, professional mapping software product. Maptitude enables organizations to leverage their location-based data to improve decision making and planning, while minimizing expenditure through competitively priced solutions. TransCAD Transportation Planning Software combines GIS and state-of-the-art methods for solving problems in transportation planning, management, and operations. TransModeler Traffic Simulation Software is a powerful and versatile traffic simulator applicable to a wide array of traffic planning and modeling tasks.

Caliper is an equal opportunity employer that provides excellent compensation and benefits, and an intellectually stimulating and friendly work environment. Candidates should respond only by email by sending resumes to jobs@caliper.com.

Analyst

The analyst position is an entry level position at Caliper.  Analysts will perform a variety of activities including market analysis, database development, product testing, technical support, and product marketing.  Analysts will assist businesses in using Caliper software to achieve their business planning and analytical goals.  They will also participate in consulting and research projects for corporations and government agencies.

Analysts will work with senior staff most of whom have advanced degrees and a high degree of expertise in their chosen fields.  Analysts will be exposed to sophisticated methods of analysis and the application of the latest geographic information software tools.

Analysts may also have the opportunity to rotate through different roles in product development and testing, business strategy, marketing and sales, and information technology.  It is expected that Analysts will return to school after several years to pursue advanced degrees although promotion with Caliper is not precluded.

The positions require core competencies of strong quantitative, written, and oral communication skills.  Prior knowledge of excel, one or more econometric/statistical analysis packages, and some programming ability, as well as a  BA or BS with academic distinction in economics, social science, geography, management, or a related field  are required.

Caliper Corporation
Now is the time to join Caliper in building a better tomorrow. If you thrive on being challenged and using your expertise to imagine, innovate and explore, then Caliper Corporation in Newton, MA, is the place for you! Caliper is improving the efficiency of business and government with innovative software and insightful consulting studies. Join us and you’ll find endless learning opportunities, a culture committed to driving innovation, and a friendly and respectful work environment.

Caliper is an equal opportunity employer that provides excellent compensation and benefits, and an intellectually stimulating and friendly work environment . Candidates should respond only by email by sending resumes to: jobs@caliper.com.

Technical Support Specialist

The primary responsibility of this position is to provide customer service. The candidate must communicate directly with customers, resolve their questions, process their requests, uncover and understand unspoken needs, and provide expert advice about the software’s features and capabilities. The guiding purpose is to help customers achieve success with the software.

Responsibilities include:

  • Answer incoming phone calls to the technical support “hotline”.
  • Respond to emails through the technical support customer-relations-management (CRM) system.
  • Achieve expert-level proficiency with the software product itself.
  • Respond to all inquiries knowledgeably, to the extent possible.
  • Research any elements of customer inquiry that are unknown.
  • Work in coordination with Sales and Accounting departments to help resolve issues with licensing, delivery and deployment of software licenses.
  • Work in coordination with Software Development department to investigate and solve technical problems with the software.
  • Achieve customer satisfaction through communication and action that is delivered promptly and thoroughly.
  • Manage multiple inquiries simultaneously.
  • Achieve expert-level proficiency with CRM system.
  • Author bug reports.
  • Review and test software updates.
  • Contribute to content for promotional material and/or web site.

Skills and knowledge:

  • Knowledge or familiarity with GIS, CAD and/or similar analytic/technical software.
  • Ability to self-teach new software and technologies.
  • Outstanding interpersonal, communication skills.
  • Outstanding problem-solving skills.
  • Desire to achieve customer satisfaction through attention and dedication to customer needs.

Caliper is an equal opportunity employer. Candidates should respond only by email by sending resumes to: jobs@caliper.com.

Mapping/GIS/Geospatial Sales Representative

We are seeking a confident, self-motivated and professional person for the role of GIS Specialist. Caliper has openings for GIS Specialists to assist in the marketing, sales, and support of our Maptitude GIS software product. Candidates will have first-rate interpersonal and oral and written communication skills, and an affinity for demonstrating and using GIS software and applying it to solving business problems.

Qualifications:

  • A background in economics, social science, geography, or business is required as evidenced by one or more academic degrees in relevant fields.
  • Ability to learn new technologies, skills, and software platforms/extensions quickly with minimal oversight.
  • Good at problem solving and troubleshooting.
  • Self-motivated and pro-active.
  • Can multitask and balance priorities with work load.
  • Can be flexible in working on unplanned projects/events.
  • Can work both independently and function well in a team environment.
  • Ability to communicate complex GIS concepts to entry level users.
  • Show attention to detail and process.
  • Show initiative in working efficiently and seeking out work.
  • Have a customer focused/value added approach.
  • Have strong verbal and written communication skills.
  • Expertise in Excel is required.

Caliper Corporation
Now is the time to join Caliper in building a better tomorrow. If you thrive on being challenged and using your expertise to imagine, innovate and explore, then Caliper Corporation in Newton, MA, is the place for you! Here, the best and brightest experts in transportation planning, traffic simulation, and GIS/mapping create cutting-edge software to solve some of the world’s toughest problems. Realize your potential today. Join us and you’ll find endless learning opportunities, a culture committed to driving innovation, and a friendly and respectful work environment.

Caliper’s software applications are being used by more than 100,000 users around the globe and are making businesses and governments more efficient and effective. Founded in 1983, Caliper is recognized worldwide as a leader and innovator in the development of transportation analysis and GIS software.

Caliper is an equal opportunity employer that provides excellent compensation and benefits, and an intellectually stimulating and friendly work environment. Candidates should respond only by email by sending resumes to jobs@caliper.com.

Staff Accountant

The primary responsibility of this position is to support sales and manage Accounts Receivable and other aspects of the company’s revenue. The candidate will communicate directly with customers and internal sales staff to facilitate the sales process. Will report directly to the Controller.

Responsibilities include:

  • Assist sales staff by producing quotes and proforma invoices with accurate sales tax computations.
  • Process accounts receivable activities by posting of cash receipts and reconciliation of customer accounts.
  • Reconcile bank statements with change in accounts receivables.
  • Interact with customers and act as a liaison between collections and the sales staff.
  • Work with order management to resolve customer billing issues.
  • Respond to billing and other collections related questions from both internal management and external customers.
  • Process invoices, debit and credit memos.
  • File all invoices.
  • Prepare management reports to provide information necessary to make sound business decisions.
  • Assist with report preparation and responding to various requests from external auditors.
  • Be able to assist in AP functions and cross train in all AP duties and responsibilities such as entering vendor invoices and preparing and paying bills.
  • Update monthly sales report and related excel spreadsheets.
  • Assist with PCI compliance ensuring Caliper processes meet industry standards.
  • Investigate sales tax issues related to software transactions in various states.
  • Prepare ad hoc reports as needed.

Qualifications:

  • BS/BA in Accounting or equivalent.
  • Strong Communications skills and strong commitment to client support.
  • Ability to interact with management at all levels.
  • Working knowledge of GAAP and Federal Acquisition Regulations a plus.
  • Proficiency with Microsoft Office.
  • Advanced Excel (Vlookup, Pivot Tables, VBA) and Access knowledge required.
  • Knowledge of SQL desired.
  • Attention to detail and accuracy.
  • Experience with QuickBooks Enterprise a plus.

For the motivated Candidate with a demonstrated record of success, Caliper offers excellent compensation, profit sharing, and benefits.

Caliper is an equal opportunity employer. Candidates should send resume, cover letter, and compensation requirements to: finance@caliper.com.