Download Help

Downloading the software is the first step to getting started with Maptitude for Redistricting. Articles on this page will cover download-specific issues such as receiving the download email, expired download links, or issues with the Download itself.

For other possible issues with the Download/Installation/Activation process, check out our other pages at:

Installation Help

Activation Help

or if you are unsure which part of the process you are having issues with you can check out all our articles on the issue here:

All Download, Install and Activation Help Articles

Here are the Download specific articles:

Why is My Data Package Not Listed in My Plan Manager?

Even after downloading your data package, it is possible that your data  package is not listed in your plan manager. Before redownloading or reinstalling the data, you may want to check the default install location for Caliper data packages. E.g., C:/XX Data 2020 Final where XX is the state abbreviation. If that folder does not …

Why is My Data Package Not Listed in My Plan Manager? Read More »

I Didn’t Receive my Download Email

Look here for help if you were expecting a download email, but have not received it

My Download Won’t Start or is Getting Interrupted

The connection required to download the software can be interrupted by a firewall or antivirus. Here’s what to do

My Download is Taking a Long Time

What affects the length of the download

My Download Link is Expired

What to do if your Download link is expired

Antivirus and Firewall Issues

How to identify and deal with issues related to Antivirus or Firewall interference

How do I configure the Download Manager to work with a Proxy Server?

How to setup the Maptitue Download Manager to download the software through a proxy server

Downloading from a Download Link

How to download the Maptitude software and/or data products after receiving your download email

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