All Download, Installation and Activation Help Articles

Why is My Data Package Not Listed in My Plan Manager?

Even after downloading your data package, it is possible that your data  package is not listed in your plan manager. Before redownloading or reinstalling the data, you may want to check the default install location for Caliper data packages. E.g., C:/XX Data 2020 Final where XX is the state abbreviation. If that folder does not …

Why is My Data Package Not Listed in My Plan Manager? Read More »

I Didn’t Receive my Download Email

Look here for help if you were expecting a download email, but have not received it

My Download Won’t Start or is Getting Interrupted

The connection required to download the software can be interrupted by a firewall or antivirus. Here’s what to do

My Download is Taking a Long Time

What affects the length of the download

My Download Link is Expired

What to do if your Download link is expired

Antivirus and Firewall Issues

How to identify and deal with issues related to Antivirus or Firewall interference

How do I configure the Download Manager to work with a Proxy Server?

How to setup the Maptitue Download Manager to download the software through a proxy server

Downloading from a Download Link

How to download the Maptitude software and/or data products after receiving your download email

Why is My Data Package Not Listed in My Plan Manager?

Even after downloading your data package, it is possible that your data  package is not listed in your plan manager. Before redownloading or reinstalling the data, you may want to check the default install location for Caliper data packages. E.g., C:/XX Data 2020 Final where XX is the state abbreviation. If that folder does not …

Why is My Data Package Not Listed in My Plan Manager? Read More »

Common Installation Issues and Solutions

Common ways installation can fail and what to do about it

Can Maptitude for Redistricting Work with 32-bit Windows?

Information about 32-bit Maptitude for Redistricting and how to get it

Installing from the Download Manager

How to install the software from the Download Manager via the default method

Installing from a Downloaded Folder

How to run the installer manually by locating the folder the software was downloaded to

No Country Package was Installed

Help with installation when no country package was installed with the software

Antivirus and Firewall Issues

How to identify and deal with issues related to Antivirus or Firewall interference

Downloading from a Download Link

How to download the Maptitude software and/or data products after receiving your download email

Activating Your Maptitude for Redistricting License Automatically

Activating your Maptitude for Redistricting license automatically

Activating Your Maptitude for Redistricting License Manually

Activating your Maptitude for Redistricting license manually

How Do I Add New Regions to My License?

How to add new regions to your license

Common Activation Issues and Solutions

Common reasons that activation can fail, what you would see in these cases and what to do next

Transferring/Moving your License to a new Computer/Server

Instructions on switching/moving where your license of Maptitude for Redistricting is activated

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