Administrative Assistant

Temp-to-hire position at our headquarters: 1172 Beacon Street, Newton MA 02461 USA

Description:

Caliper seeks an Administrative Assistant. The Administrative Assistant will perform a variety of activities and operate in several different and often overlapping roles. As an Administrative Assistant, you will be responsible for carrying out the various tasks of the administration department and, to a lesser degree, for providing direct support to our highly educated professional staff. In our busy office, you will be responsible for responding to emails through our customer-relations-management (CRM) system, phone coverage, office maintenance, and the preparation and shipping of our software products.

Qualifications:

Excellent verbal and written English language skills
Bachelor's degree in English, Business, Journalism, Marketing, or other related fields and a GPA of 3.5 or above
A visa to work in the USA
At least 2 years of experience working in an office
Strong computer skills and ability to learn new skills quickly: Word, Excel and Outlook
Ability to multi-task
Attention to detail and strong organizational skills
Strong work ethic and ability to effectively communicate verbally and via email
Drive to do tasks correctly and thoroughly, asking questions as they arise throughout projects if needed
Positive attitude and ability to work on long-term projects with consistency and enthusiasm. Some projects will be on-going and will not be able to be completed right away
Ability to prioritize, multi-task, and switch between projects as needed
Experience providing excellent customer service - some phone experience a plus
Experience managing projects and working with deadlines
Ability to work independently and as part of a team to reach goals
Strong attention to detail
Excellent spelling, punctuation, and grammar skills
Creativity: actively think of ways to improve our office and culture

Responsibilities:

Answering the phone, accurately recording caller contact details, and forwarding calls to the appropriate staff members
Deploying phone and email sales inquiries and technical support requests through our internal CRM system
Shipping Caliper software products, which includes burning DVDs, assembling packages, and using shipping software to generate shipping labels and customs invoices
Handling shipping and receiving tasks as needed
Data entry and order processing
Helping with general administrative tasks. There may be some overlap with administrative/marketing tasks.
Assisting in the creation/publication of press releases, contacting press outlets as needed
Assisting with the development and implementation of social media content
Following up with customers on unfulfilled quotes
Assisting with Search Engine Optimization for our website.
Working with our database systems in the course of marketing tasks
Performing entry-level marketing tasks
Proofreading marketing materials

Caliper Corporation is an equal opportunity employer that provides excellent compensation and benefits, and an intellectually stimulating and friendly work environment. Candidates should respond only by email by sending resumes to jobs@caliper.com.
Posted: 2021-7-29

Caliper Employment Opportunities