Caliper Employment Opportunities

Now is the time to join Caliper in building a better tomorrow. If you thrive on being challenged and using your expertise to imagine, innovate and explore, then Caliper Corporation in Newton MA, is the place for you! Here, the best and brightest experts in transportation planning, traffic simulation, and GIS/mapping create cutting-edge software to solve some of the world’s toughest problems. Realize your potential today. Join us and you’ll find endless learning opportunities, a culture committed to driving innovation, and a friendly and respectful work environment.

We’re looking for the most talented people to join us at our Boston area headquarters. Interested in joining our team? We're hiring for the specific positions below and we are always looking for staff with skills and experience in one or more of the following roles: Software (GIS) Support, Software (GIS) Sales/Marketing, Technical Documentation Writer (GIS Software), Demographer/Statistician, Database Developer.

About Caliper Corporation

Caliper is a privately held corporation and is a leading developer of mapping, redistricting, transportation, traffic simulation, and GIS software. Caliper is the creator of TransCAD Transportation Planning Software, TransModeler Traffic Simulation Software, and Maptitude Geographic Information System Software packages. Caliper is also a highly regarded consulting and R&D provider offering professional services in quantitative management consulting, transportation, and decision support systems.

CaliperCaliper's software applications are being used by more than 100,000 users around the globe and are making businesses and governments Calipermore efficient and effective. Founded in 1983, Caliper is recognized worldwide as a leader and innovator in the development of transportation analysis and GIS software.

Caliper

Administrative Assistant

Temp-to-hire position at our headquarters: 1172 Beacon Street, Newton MA 02461 USA

Description:

Caliper seeks an Administrative Assistant. The Administrative Assistant will perform a variety of activities and operate in several different and often overlapping roles. As an Administrative Assistant, you will be responsible for carrying out the various tasks of the administration department and, to a lesser degree, for providing direct support to our highly educated professional staff. In our busy office, you will be responsible for responding to emails through our customer-relations-management (CRM) system, phone coverage, office maintenance, and the preparation and shipping of our software products.

Qualifications:

  • Excellent verbal and written English language skills
  • Bachelor's degree in English, Business, Journalism, Marketing, or other related fields and a GPA of 3.5 or above
  • A visa to work in the USA
  • At least 2 years of experience working in an office
  • Strong computer skills and ability to learn new skills quickly: Word, Excel and Outlook
  • Ability to multi-task
  • Attention to detail and strong organizational skills
  • Strong work ethic and ability to effectively communicate verbally and via email
  • Drive to do tasks correctly and thoroughly, asking questions as they arise throughout projects if needed
  • Positive attitude and ability to work on long-term projects with consistency and enthusiasm. Some projects will be on-going and will not be able to be completed right away
  • Ability to prioritize, multi-task, and switch between projects as needed
  • Experience providing excellent customer service - some phone experience a plus
  • Experience managing projects and working with deadlines
  • Ability to work independently and as part of a team to reach goals
  • Strong attention to detail
  • Excellent spelling, punctuation, and grammar skills
  • Creativity: actively think of ways to improve our office and culture

Responsibilities:

  • Answering the phone, accurately recording caller contact details, and forwarding calls to the appropriate staff members
  • Deploying phone and email sales inquiries and technical support requests through our internal CRM system
  • Shipping Caliper software products, which includes burning DVDs, assembling packages, and using shipping software to generate shipping labels and customs invoices
  • Handling shipping and receiving tasks as needed
  • Data entry and order processing
  • Helping with general administrative tasks. There may be some overlap with administrative/marketing tasks.
  • Assisting in the creation/publication of press releases, contacting press outlets as needed
  • Assisting with the development and implementation of social media content
  • Following up with customers on unfulfilled quotes
  • Assisting with Search Engine Optimization for our website.
  • Working with our database systems in the course of marketing tasks
  • Performing entry-level marketing tasks
  • Proofreading marketing materials

Caliper Corporation is an equal opportunity employer that provides excellent compensation and benefits, and an intellectually stimulating and friendly work environment. Candidates should respond only by email by sending resumes to jobs@caliper.com.
Posted: 2019-10-28