Your license of Maptitude needs to be activated before it can be used. Activation is done by contacting the Maptitude license server, requesting an activation code and then applying this code to your installation of the software. It is important to note that this activation code is requested and applied automatically by the software. You should not need to request the code by contacting Caliper directly yourself.
- If the Activation Wizard is not opened automatically, find and run the Activation Wizard for Maptitude program from the Start menu.
- Choose the option Activate Maptitude (most common). Click Next.
- NOTE: On some older versions of Maptitude, this option may be called Request Activation from Caliper.
- Fill in your information, including the Serial Number you were provided when you received the software. The Serial Number is 15 numbers and letters separated by dashes.
This should result in the Wizard obtaining and applying a new "activation code" (not the same as your "serial number") from the Maptitude license server.
See here for Common Activation Issues and Solutions
Note: If you see a message that says your computer is not connected to the internet, this indicates that something, most often your network firewall, is preventing a direct connection to our servers. See Activating Your Maptitude License Manually for steps on how to do this.