Downloading the software is the first step to getting started with Maptitude. Articles on this page will cover download-specific issues such as receiving the download email, expired download links, or issues with the Download itself.
For other possible issues with the Download/Installation/Activation process, check out our other pages at:
or if you are unsure which part of the process you are having issues with you can check out all our articles on the issue here:
All Download, Install and Activation Help Articles
Here are the Download specific articles:
Caliper Download and Installation Help
A discussion of common issues related to downloading and installing Maptitude, as well as how to troubleshoot them
When will the 2021 Canada Census Data be Released?
Details about the Canada 2021 census data release and when it will be available in Maptitude.
How do I add users to, renew, or cancel my subscription?
How to view and renew your Maptitude Online subscription through the Caliper store page
Why does my new license say that it’s expired?
What it means if you get an expired license message in Maptitude, likely causes, and how to troubleshoot the issue.
How can I download Maptitude?
This article explains where you can download the Maptitude software as well as the steps of the download process
Why isn’t my Maptitude download opening in Gmail?
This article discusses troubleshooting Maptitude download issues using Gmail with Google Chrome
Maptitude System Requirements
The list of Maptitude System Requirements for the desktop and server versions, as well as how to compare them to your own system specs
How to share your system specifications
Maptitude’s system requirements and how to find and share your system specifications
How Do I Map My Country’s Data?
You can map your country’s data using Maptitude global mapping software. Article on several options to map international data.
How do I use my free data download?
A central location for the help documents for all of the free Maptitude data downloads
Translating Menus
You can translate the Maptitude menus into different languages using the translate menu add-ins on the Maptitude GISDK add-ins page.
Downloading from a Download Link
How to download the Maptitude software and/or data products after receiving your download email
How do I configure the Download Manager to work with a Proxy Server?
How to setup the Maptitue Download Manager to download the software through a proxy server
Antivirus and Firewall Issues
How to identify and deal with issues related to Antivirus or Firewall interference
My Download Link is Expired
What to do if your Download link is expired
My Download Won’t Start or is Getting Interrupted
The connection required to download the software can be interrupted by a firewall or antivirus. Here’s what to do
My Download is Taking a Long Time
What affects the length of the download
I Didn’t Receive my Download Email
Look here for help if you were expecting a download email, but have not received it
Saving Maptitude Maps to Other Graphic Formats
Saving Maptitude maps to different graphic file formats and using Maptitude maps in other applications