All Download, Installation and Activation Help Articles

Caliper Download and Installation Help

A discussion of common issues related to downloading and installing Maptitude, as well as how to troubleshoot them

When will the 2021 Canada Census Data be Released?

The 2021 Canada Census Data can be accessed using Maptitude demographic mapping software. Details about the Canada 2021 census data release.

How do I add users to, renew, or cancel my subscription?

How to view and renew your Maptitude Online subscription through the Caliper store page

Why does my new license say that it’s expired?

What it means if you get an expired license message in Maptitude, likely causes, and how to troubleshoot the issue.

How can I download Maptitude?

This article explains where you can download the Maptitude software as well as the steps of the download process

Why isn’t my Maptitude download opening in Gmail?

This article discusses troubleshooting Maptitude download issues using Gmail with Google Chrome

Maptitude System Requirements

The list of Maptitude System Requirements for the desktop and server versions, as well as how to compare them to your own system specs

How to share your system specifications

Maptitude’s system requirements and how to find and share your system specifications

How Do I Map My Country’s Data?

You can map your country’s data using Maptitude global mapping software. Article on several options to map international data.

How do I use my free data download?

A central location for the help documents for all of the free Maptitude data downloads

Translating Menus

You can translate the Maptitude menus into different languages using the translate menu add-ins on the Maptitude GISDK add-ins page.

Downloading from a Download Link

How to download the Maptitude software and/or data products after receiving your download email

How do I configure the Download Manager to work with a Proxy Server?

How to setup the Maptitude Download Manager to download the software through a proxy server.

Antivirus and Firewall Issues

How to identify and deal with issues related to Antivirus or Firewall interference

My Download Link is Expired

What to do if your Download link is expired

My Download Won’t Start or is Getting Interrupted

The connection required to download the software can be interrupted by a firewall or antivirus. Here’s what to do

My Download is Taking a Long Time

What affects the length of the download

I Didn’t Receive my Download Email

Look here for help if you were expecting a download email, but have not received it

Saving Maptitude Maps to Other Graphic Formats

Saving Maptitude maps to different graphic file formats and using Maptitude maps in other applications

Caliper Download and Installation Help

A discussion of common issues related to downloading and installing Maptitude, as well as how to troubleshoot them

What do I do if my fonts look wrong?

How to fix incorrect fonts and symbols in Maptitude if they are missing or look strange

Why does my new license say that it’s expired?

What it means if you get an expired license message in Maptitude, likely causes, and how to troubleshoot the issue.

Can Maptitude Work with 32-bit Windows?

Information about 32-bit Maptitude and how to get it

Downloading from a Download Link

How to download the Maptitude software and/or data products after receiving your download email

Antivirus and Firewall Issues

How to identify and deal with issues related to Antivirus or Firewall interference

How can I Record and Deploy the Installation through Microsoft System Center or other similar Software Deployment software?

How to record the installation of the Maptitude software so that it can be deployed in bulk.

No Country Package was Installed

Help with installation when no country package was installed with the software

Common Installation Issues and Solutions

Common ways installation can fail and what to do about it.

Installing the Maptitude Software from DVDs

Installing Maptitude from Discs received

Installing from a Downloaded Folder

How to run the installer manually by locating the folder the software was downloaded to

Installing from the Download Manager

How to install the software from the Download Manager via the default method

Antivirus and Firewall Issues

How to identify and deal with issues related to Antivirus or Firewall interference

Reactivating your License

How to do a quick reactivation so that the software recognizes the updated settings for your license

“You are not licensed to use this version of …” Message

What causes the message and how to fix it

Activating Your Maptitude License Manually

See here for Activation help if the Activation Wizard fails to automatically activate the software

Transferring/Moving your License to a new Computer/Server

Instructions on switching/moving where your license of Maptitude is activated.

Common Activation Issues and Solutions

Common reasons that activation can fail, what you would see in these cases and what to do next

Activating Your Maptitude License Automatically

Easiest method to activate your license of Maptitude

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