Caliper Download and Installation Help
A discussion of common issues related to downloading and installing Maptitude, as well as how to troubleshoot them
When will the 2021 Canada Census Data be Released?
Details about the Canada 2021 census data release and when it will be available in Maptitude.
How do I add users to, renew, or cancel my subscription?
How to view and renew your Maptitude Online subscription through the Caliper store page
Why does my new license say that it’s expired?
What it means if you get an expired license message in Maptitude, likely causes, and how to troubleshoot the issue.
How can I download Maptitude?
This article explains where you can download the Maptitude software as well as the steps of the download process
Why isn’t my Maptitude download opening in Gmail?
This article discusses troubleshooting Maptitude download issues using Gmail with Google Chrome
Maptitude System Requirements
The list of Maptitude System Requirements for the desktop and server versions, as well as how to compare them to your own system specs
How to share your system specifications
Maptitude’s system requirements and how to find and share your system specifications
How Do I Map My Country’s Data?
You can map your country’s data using Maptitude global mapping software. Article on several options to map international data.
How do I use my free data download?
A central location for the help documents for all of the free Maptitude data downloads
Translating Menus
You can translate the Maptitude menus into different languages using the translate menu add-ins on the Maptitude GISDK add-ins page.
Downloading from a Download Link
How to download the Maptitude software and/or data products after receiving your download email
How do I configure the Download Manager to work with a Proxy Server?
How to setup the Maptitue Download Manager to download the software through a proxy server
Antivirus and Firewall Issues
How to identify and deal with issues related to Antivirus or Firewall interference
My Download Link is Expired
What to do if your Download link is expired
My Download Won’t Start or is Getting Interrupted
The connection required to download the software can be interrupted by a firewall or antivirus. Here’s what to do
My Download is Taking a Long Time
What affects the length of the download
I Didn’t Receive my Download Email
Look here for help if you were expecting a download email, but have not received it
Saving Maptitude Maps to Other Graphic Formats
Saving Maptitude maps to different graphic file formats and using Maptitude maps in other applications
Caliper Download and Installation Help
A discussion of common issues related to downloading and installing Maptitude, as well as how to troubleshoot them
What do I do if my fonts look wrong?
How to fix incorrect fonts and symbols in Maptitude if they are missing or look strange
Why does my new license say that it’s expired?
What it means if you get an expired license message in Maptitude, likely causes, and how to troubleshoot the issue.
Can Maptitude Work with 32-bit Windows?
Information about 32-bit Maptitude and how to get it
Downloading from a Download Link
How to download the Maptitude software and/or data products after receiving your download email
Antivirus and Firewall Issues
How to identify and deal with issues related to Antivirus or Firewall interference
How can I Record and Deploy the Installation through Microsoft System Center or other similar Software Deployment software?
How to record the installation of the Maptitude software so that it can be deployed in bulk
No Country Package was Installed
Help with installation when no country package was installed with the software
Common Installation Issues and Solutions
Common ways installation can fail and what to do about it
Installing the Maptitude Software from DVDs
Installing Maptitude from Discs received
Installing from a Downloaded Folder
How to run the installer manually by locating the folder the software was downloaded to
Installing from the Download Manager
How to install the software from the Download Manager via the default method
Antivirus and Firewall Issues
How to identify and deal with issues related to Antivirus or Firewall interference
Reactivating your License
How to do a quick reactivation so that the software recognizes the updated settings for your license
“You are not licensed to use this version of …” Message
What causes the message and how to fix it
Activating Your Maptitude License Manually
See here for Activation help if the Activation Wizard fails to automatically activate the software
Transferring/Moving your License to a new Computer/Server
Instructions on switching/moving where your license of Maptitude is activated
Common Activation Issues and Solutions
Common reasons that activation can fail, what you would see in these cases and what to do next
Activating Your Maptitude License Automatically
Easiest method to activate your license of Maptitude