Maptitude Technical Support FAQs

The problem:

From time to time a corrupt video driver can cause display problems in Maptitude. This document guides users through the process of determining their display adapter manufacturer/type and downloading a new one from the Internet.

What to do about it:

1. Minimize Maptitude and go to the gray task bar at the bottom of your screen; click on the Start button.
2. Select Settings from the list.
3. Click on Control Panel
4. Double click on the System icon [in the Control Panel] to open the System Properties dialog box.
5. Click on the Device Manager tab then double click on Display Adapters.

6. Highlight your adapter, and click the Properties button. An adapter properties dialog box will open.
7. Take note of the name of the adapter and the manufacture. While the user’s dialog box may not be identical to the one pictured, the same information should be present.

Updating your driver

Several web sites contain links to manufacturer’s driver pages. Among these is http://www.windrivers.com/.

1. Open your web browser.
2. Navigate to http://www.windrivers.com/.
3. Click on the link for a main search.
4. Next, click on the first letter of the manufacturer’s name.
5. Link to the manufacturer by clicking on their name. This will take you to the manufacturer’s web page – the specific steps vary by site at this point, the basics are as follows:

1. Click on the driver link.
2. Select your video card and download the driver.

Note: Drivers are generally contained in *.exe files. Once you have the *.exe file on your hard drive, you should double click it. The file will self-extract and replace your current driver.

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